Customer Service

You have the right to cancel your order within 14 days after receiving it, without giving any reason. After cancellation, you have an additional 14 days to return the product. You will receive a full refund of the order amount, including shipping costs. Only the costs for the return from your home to the online store are at your own expense.

If you exercise your right of withdrawal, the product with all delivered accessories and - if reasonably possible - in its original condition and packaging will be returned to the seller. To exercise this right, please contact us. We will then refund the due order amount within 14 days after receiving your return, provided the product has been returned in good order.